Discover all methods and forms of secure payment accepted by Lanaonline 

Payments

For your purchases on Lanaonline, we accept the following payment methods:

Credit card: in cases of purchase with a credit card payment method, the amount relating to the ordered goods will actually be charged, at no additional cost to you, at the conclusion of the online transaction. At no time during the purchase process the company Vignarul srl. is able to know the information relating to your credit card, as it is transmitted via a secure connection directly to the website of the bank that manages the transaction. There are 2 choice options for credit card payments as Lanaonline uses two interbank institutions for transactions: when making your choice, select the option in which your credit card logo is present (if the logo is present in both options, choose one or the other indiscriminately).

Paypal purchases: in cases of purchase of goods with PayPal payment methods, at the same time as the online transaction is concluded, PayPal will immediately charge the amount relating to the purchase made, without any additional charge at your expense. At no time during the purchase process the company Vignarul srl. is able to know the information relating to the buyer's credit card or other methods chosen within the PayPal wallet. In no case the company Vignarul srl can therefore be held responsible for any fraudulent and improper use of credit cards by third parties, upon payment for products purchased on Lanaonline.

Cash on delivery (only for shipments in Italy): in case of purchase on delivery, the amount of the additional contribution to the total amount will be indicated when finalizing the purchase. In fact, for cash on delivery payments there is an additional charge, the amount of which is always specified and indicated before purchase. Cash on delivery must be paid to the Courier and / or Postman at the time of delivery. Remember that the courier is not authorized to provide change, so always present it to the latter with the exact sum, as resulting from the purchase order.

Advance Bank Transfer / Postal Order (the latter only for shipments to Italy): you can also proceed with the purchase on lanaonline.it by opting for payment by "bank transfer" or "postal order". Pursuant to the anti-money laundering legislation in force, payment by postal order will be accepted, only for Orders whose cost value is equal to or less than € 999.99. The order will be sent only upon receipt of the proof of payment (irrevocable accounting) and / or the actual crediting of the amount due to the current account which must take place within 7 working days from the date of acceptance of the order. Beyond these deadlines, the order will be considered voidable.

Payment will be made to the following bank details:

Accountholder: Vignarul srl
Bank: POST OFFICE
IBAN: IT 92 K07601 12300 001041512458
BIC / SWIFT: BPPIITRRXXX

The purpose of the postal order / bank transfer must include:

  • the order reference number
  • name and surname of the holder of the order A commission for the transaction could be applied by the credit institution you use, according to the contractual conditions applied to your current account or by the Post Office, in the case of purchases by postal order.

BILLING

The electronic invoice will be issued only upon specific request. For this purpose, all the necessary information must be provided at the time of the order (header, tax code, VAT number, PEC, unique code, etc.). An invoice will be issued for the material sent and a copy of the invoice will be available in your reserved area of the Revenue Agency.

REFUND OF SUMS

In case of cancellation of the order, both on your part and in case of non-acceptance of the same by the company Il Vignarul Snc, we will refund the sums charged, according to the payment method you originally chosen. In cases where it is not possible to trace the bank details where to make the restitution of the sum (eg for payments made by cash on delivery), we ask you to indicate the coordinates where to make the refund. We provide for the reimbursement in a very short time, but the actual crediting times depend on the credit institution / institution of the chosen payment instrument.

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