Read the terms and conditions of use and sale of the Lanaonline website
Terms and conditions
The lanaonline.it site is owned by VIGNARUL srl
The company VIGNARUL srl has its registered office in via G.Narducci 24 and the operational headquarter in Via Teobaldo Ciconi 58, 33038 San Daniele del Friuli (UD).
P.I.V.A 01717830309 Camera di Commercio di Udine - Rea UD 191156 . Contatto e-mail: info@vignarul.it
Purchases made on lanaonline.it are regulated, although not expressly provided for by the following purchase conditions, by legislative decree n. 185 of 22 May 1999 relating to the protection of consumers in the matter of distance contracts.
CONDITIONS OF SALE
Contract
In order to make a purchase you must be of legal age. Purchases made on lanaonline.it are regulated, although not expressly provided for by the following purchase conditions, by legislative decree n. 185 of 22 May 1999 relating to the protection of consumers in the matter of distance contracts.
Products
The characteristics of the products are indicated in the on-line catalog and are visible at the time of choosing and filling out the order, before the conclusion of the forwarding procedure. The images and colors of the products may differ from the real ones due to the different settings of the computers used for viewing.
Product prices
The prices indicated next to each product in the online catalog are inclusive of VAT and any other tax or duty.
The price that will be requested is the one in effect at the time the order is concluded. IL VIGNARUL Snc reserves the right to change product prices at any time and without notice.
Any new amounts will be effective from the time of publication on the lanaonline.it website and will be applied to sales made from that moment.
Availability of products and order confirmation
In case of any impossibility, even temporary, to fulfill the order in a total or partial way, VIGNARUL srl will promptly send an e-mail to make arrangements with the customer, without prejudice to the possibility for the customer to request cancellation, partial, of the order.
Delivery and payment
The delivery of the goods takes place in one of two possible ways: shipment or collection directly at our headquarters in San Daniele del Friuli (Ud).
The goods sent by courier always travel at the expense of the recipient buyer and at his own risk. The seller cannot be held responsible for damage or loss of the uninsured product during its shipment.
The shipment generally takes place within two working days of receiving the order, the courier covers the entire Italian territory.
The delivery times of the goods are generally two to three working days. In the event that any of the requested products are not available in stock, the shipping times can be extended until the new delivery is received, subject to agreement with the customer. Almost all orders are processed within 48 working hours from receipt of payment.
Payment is possible in three different ways:
CREDIT CARD: on a safe and secure PostePay server (BancoPosta / Visa / MasterCard / PostePay / Maestro).
PAYPAL: the world's number one secure and secure platform for credit card payments. Your transaction takes place on protected and guaranteed servers, and your personal data is not stored for maximum confidentiality and protection.
BANK TRANSFER: you can also pay by bank transfer directly from your bank account. Place your order and select the payment method: "BANK TRANSFER". As soon as you have made the transfer, send the receipt by fax to 0039 0432 957530 or by e-mail to the address: orders@lanaonline.it to speed up shipping.
The transfer must be made out to:
Vignarul srl
bank details:
BANCO POSTA
IBAN: IT92 K 07601 12300 001041512458
BIC / SWIFT: BPPIITRRXXX
reason: order no. (insert order number)
Vignarul srl will issue a receipt, or an invoice if requested at the time of the order.
Product warranty
Vignarul srl guarantees the products against any defect. The primary guarantee lies in the collection at our headquarters in via T. Ciconi 58, San Daniele del Friuli; should the consumer still find a defect in the purchased products, he can exercise the right of withdrawal if 8 continuous days have not yet elapsed from the delivery date. In the case of a "just cause" of the consumer, Vignarul srl will replace the product or refund the amount paid by the consumer for the product. the consumer is required to show the receipt issued upon delivery. After 8 days from the date of delivery Vignarul srl will not accept complaints on its products.
Unconditional right of withdrawal
Legislative Decree 185 of 22/05/1999 relating to the protection of consumers in the matter of distance contracts, provides in art. 5 the possibility of the consumer to exercise the right of withdrawal. This right consists in the possibility, exclusively in favor of the consumer, to withdraw from the purchase unconditionally, ie without any expense and without having to provide Il Vignarul srl with any explanation. The customer has the right to withdraw from the sales contract within 14 days of the transaction.
Online dispute resolution for consumers Reg.524/2013 ODR (Online Dispute Resolution)
The consumer resident in Europe must be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool.
This tool can be used by European consumers to resolve non-judicial disputes relating to and/or deriving from contracts for the sale of goods and services stipulated online. Consequently, if you are a European consumer, you can use this platform to resolve any dispute arising from the online contract stipulated with the Owner. The platform is available at the following link (https://ec.europa.eu/consumers/odr/).
Pursuant to Article 1341 of the Civil Code, I specifically agree to the following clauses of the General Terms and Conditions of Sale: Article 1.8 (No Liability); 10.2 (Jurisdiction).
The owner of Lanaonline.it is available to answer any questions sent via email to the email address info@lanaonline.it.
LAST UPDATE: June 06, 2024
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